Scheduling Basics

What Is Calendar Sync?

The automatic synchronization between your scheduling tool and calendar applications, ensuring availability is always accurate and new bookings appear on your calendar instantly.

Calendar sync is the connection between your scheduling tool and your calendar application (Google Calendar, Outlook, Apple Calendar, etc.). It ensures that your booking page always reflects your true availability and that new bookings appear on your calendar automatically.

One-way vs. two-way sync

Calendar sync comes in two flavors:

  • One-way (read only): Your scheduling tool reads your calendar to detect conflicts. It won't show a slot if you already have an event at that time. But new bookings don't automatically create calendar events — you'd have to add them manually.
  • Two-way sync: Your scheduling tool both reads your calendar for conflicts and writes new events when bookings are confirmed. This is the gold standard — everything stays in sync without any manual work.

Multi-calendar sync

Most professionals have multiple calendars — work, personal, side projects, family. Good scheduling tools let you connect all of them. When computing availability, the tool checks every connected calendar for conflicts. Your dentist appointment on your personal calendar blocks that slot on your booking page.

Why sync speed matters

The speed of calendar sync directly affects double booking risk. If sync happens every 15 minutes, there's a window where a new personal event won't be reflected on your booking page. Modern tools like skdul sync in near real-time, checking calendar status at the moment a guest views your availability.

Calendar sync is the foundation of every other scheduling feature. Without it, buffer time, availability rules, and scheduling automation are all built on incomplete data.

Frequently asked questions

What's the difference between one-way and two-way calendar sync?

One-way sync reads your calendar to check for conflicts but doesn't write new events back. Two-way sync both reads conflicts and creates new calendar events when bookings are made. Two-way sync is strongly preferred.

How quickly does calendar sync update?

Most modern scheduling tools sync in near real-time (within seconds). Some older tools poll at intervals (every 5-15 minutes), which can lead to brief windows where double bookings are possible.

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